Privacy Policy

1. Introduction

Demandio ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website demandio.cloud and use our services, including the Subsidy Finder and VSME Reporting tools.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch laws.

2. Data Controller

The data controller responsible for your information is:

3. Data We Collect

We collect information you provide directly to us via our online forms and tools:

• Identity Data: Full name, job role.
• Contact Data: Work email address, company location (city).
• Business Data: Company name, operational data entered into the VSME or Subsidy tools (e.g., turnover, employee count, energy usage).
• Technical Data: IP address, browser type, and usage data collected automatically for security and analytics.

4. How We Use Your Data

We use your data for the following purposes:

• To provide and generate the reports you request (Subsidy Checks, VSME Reports).
• To communicate with you regarding your results or platform updates (if opted-in).
• To improve our digital ecosystem and tools.
• To comply with legal obligations.

5. Data Storage & Security

Your data is stored securely within the European Union. We utilize Supabase as our database provider, which is hosted on AWS servers located in Frankfurt, Germany (eu-central-1), ensuring full compliance with EU data sovereignty requirements.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6. Sharing of Data

We do not sell your personal data. We may share data with:

• Service Providers: IT and system administration services (e.g., Supabase, Hosting Providers).
• Legal Authorities: If required by law or to protect our rights.

7. Your Rights

Under the GDPR, you have the right to:

• Access your personal data.
• Request correction of inaccurate data.
• Request erasure of your data ("Right to be forgotten").
• Object to processing of your data.
• Request restriction of processing.
• Data portability.

To exercise any of these rights, please contact us at mike@demandio.cloud.

8. Cookies

We use essential cookies to ensure the website functions correctly. We may use analytical cookies to understand website usage, but these are anonymized where possible. You can manage cookie preferences through your browser settings.